Although there was an issue for the product to arrive on time, it was down to the difficulty of the Christmas period and all my problems and issues were sorted with fabulous customer service from Sarah. I could not be more grateful. The quality of the necklace is amazing, the size is just right and I have made sure to direct all my friends who need jewellery for their significant others to the website, and will no doubt be making more purchases in the future. Best place to find necklaces for special occasions without doubt.